Can the narcissism of business leaders have an impact on company performance? That's the question that Alex Frino, dean of Macquarie Graduate School of Management (MGSM) in Sydney, seeks to explore in his ongoing research.
Frino's latest findings at MGSM have enabled him to produce a list of the ten least narcissistic business leaders from an analysis of CEOs at the US' 100 largest companies.
Among the ten are three women, including PepsiCo CEO, Indra Nooyi. The three least narcissistic business leaders were found to be Pat Gelsinger (CEO of computer software firm, VMware), Gregg Steinhafel (CEO of retail chain, Target) and Omar Ishrak (CEO of medical equipment company, Medtronic.) The MGSM dean has tactfully chosen not to reveal who features at the bottom of his list.
Frino's methodology revolves around applying natural language technology to a company's quarterly earnings call transcripts to form a ratio between how often the CEO uses the pronouns 'I', 'me' and 'mine' compared to the more collective, 'we', 'our' and 'ours'.
The narcissism ranking stems from this resultant metric. Aware that he could be rewarding business leaders simply for well-rehearsed speeches, Frino disregarded prepared scripts featuring at the start of earnings calls, focusing instead on the ensuing quick-fire Q&A sessions with analysts to gain a truer indication of a CEO's personality.
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